The global intelligent virtual assistants
market is expected to reach USD 3,071.9 million by 2020, according to a new
study by Grand View Research, Inc. Growing focus on efficient customer
interaction facilitated by virtual assistants is expected to drive the market
over the forecast period. Grand View Research also observes that the need to
manage data growth in enterprises is anticipated to aid in favorable industry
outlook.
Browse full research report on Global Intelligent Virtual Assistant Market: http://www.grandviewresearch.com/industry-analysis/intelligent-virtual-assistant-industry
Large enterprises were the dominant consumers of intelligent
virtual assistant services, and accounted for over 80% of the overall market in
2012. Market prospects for small and medium enterprises (SME) are expected to
be positive, with adoption rates expected to increase considerably over the
next six years. Demand from travel, utilities, telecommunication, etc. is
expected to be a major opportunity for market participants. The lack of
standards and metrics may pose a barrier to industry growth over the next few
years.
Read detailed report or request for sample of this
research report:
http://www.grandviewresearch.com/industry-analysis/intelligent-virtual-assistant-industry
http://www.grandviewresearch.com/industry-analysis/intelligent-virtual-assistant-industry
Further Key findings from the study suggest:
- The global intelligent virtual assistant market was estimated to be USD 352.0 million in 2012, and is expected to grow at a CAGR of 31.7% from 2013 to 2020
- Large enterprises are expected to continue accounting for majority of the overall market share, driven by growing focus on increasing customer satisfaction. Ensuring user engagement and offering real-time, personalized support is crucial for revenue generation. Small and medium enterprises (SME) are expected to witness increasing adoption of intelligent virtual assistants, and grow at a CAGR of 32.2% from 2013 to 2020.
- North America accounted for over 40% of the global market in 2012, and is expected to remain the largest regional segment in the coming years. Demand from emerging economies is expected to increase, with Asia Pacific estimated to grow at the fastest rate over the forecast period. Smartphone proliferation on a global level is expected to fuel the uptake of mobile-based intelligent virtual assistants.
Key industry participants cater to industries such as
travel, finance, utilities, retail, telecommunication, insurance, etc. Robust
back-end knowledge base and efficient natural language processing capabilities
are essential for gaining competitive advantage. Major companies operating in
the market include Next IT Corporation, Creative Virtual Ltd., Anboto Group,
and Nuance Communications among others.
Browse more reports of this category by Grand View
Research: http://www.grandviewresearch.com/industry/communication-services
For the purpose of this study, Grand View Research has
segmented the intelligent virtual assistant market on the basis of end-use and
region:
Intelligent Virtual Assistant End-Use Outlook
- Large Enterprises
- Small and Medium Enterprises (SME)
Intelligent Virtual Assistant Regional Outlook
- North America
- Europe
- Asia Pacific
- RoW
About Grand View Research
Grand View Research, Inc. is a U.S. based market research
and consulting company, registered in the State of California and headquartered
in San Francisco. The company provides syndicated research reports,
customized research reports, and consulting services. To help clients make
informed business decisions, we offer market intelligence studies ensuring
relevant and fact-based research across a range of industries, from technology
to chemicals, materials and healthcare.
Contact:
Sherry James
Corporate Sales Specialist, USA
Grand View Research, Inc

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